Last updated: January 2024
These Terms of Use ("Terms") govern your access to and use of the lucid-twist website located at lucid-twist.com ("Website") and any related services provided by lucid-twist ("we", "us", or "our").
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
You must be at least 18 years old to use our Website and services. By using our Website, you represent and warrant that you are at least 18 years of age.
You may use our Website for lawful purposes only. You agree not to:
The information provided on our Website about our garden care services is for general informational purposes. While we strive to keep this information accurate and up to date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or suitability of this information.
Prices displayed on our Website are indicative and may vary based on the specific requirements of your garden and location. All quotes provided are subject to a site assessment and are valid for 30 days from the date of issue unless otherwise stated.
Our services are subject to availability in your area. We reserve the right to decline any service request at our discretion.
Submitting a booking request through our Website does not guarantee the service. All bookings are subject to confirmation by our team. A binding agreement is only formed when we confirm your booking in writing.
If you need to cancel or reschedule a booking, please notify us at least 48 hours before the scheduled service date. Cancellations made with less than 48 hours notice may incur a cancellation fee.
Garden care services may be affected by weather conditions. We reserve the right to reschedule services due to adverse weather without penalty. We will notify you as soon as possible and arrange an alternative date.
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by lucid-twist or its licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial purposes. This licence does not include:
When you submit information through our contact forms or other means, you grant us the right to use this information to respond to your enquiry and provide our services. You represent that any information you provide is accurate, complete, and not misleading.
The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
To the fullest extent permitted by applicable law, lucid-twist shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
You agree to defend, indemnify, and hold harmless lucid-twist and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Website or violation of these Terms.
Our Website may contain links to third-party websites or services that are not owned or controlled by lucid-twist. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by updating the "Last updated" date at the top of these Terms. Your continued use of the Website after any changes constitutes acceptance of the new Terms.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and lucid-twist concerning your use of the Website.
If you have any questions about these Terms, please contact us at:
lucid-twist
47 Greenfield Lane
Woking, Surrey GU21 4RB
United Kingdom
Email: [email protected]